There is an intense competition in the Hospitality industry, with new entrants and constant change in the hotel technology. Hotel-Keepers face difficulties in integrating older hotel systems with early communication technologies. They need better and flexible systems to continue and manage with changing business environments, for maximum returns. At Matrix, we offer comprehensive and integrated communication solution for small as well as luxury hotels. Our hospitality communication solution authorizes hoteliers to meet the communication demands and deliver excellent guest experience.
Matrix offers integrated hotel communication systems / solutions. They help automate the hotel business processes. Some other benefits are:
- Efficient Day-to-Day Activities
- Retain Loyal Guests
- Improved Guest Experience
- Increased Staff Productivity & Efficiency
- Property Management System (PMS)
We offer the right solutions for small, medium and large Hotels. They have integrated hospitality features to deliver prompt response and personalized services to guests. All these aspects add to a better guest experience. Matrix hospitality solutions enable hotel staff to respond effectively and efficiently.
Hotel personnel, located anyplace in the hotel premises can answer to guest requests while on-the-go. They use mobile phones and Wi-Fi phones as service extensions for increased reach-ability and quick responsiveness. Our hospitality solutions are easy to integrate with Property Management System (PMS).
For small hotels, we offer communication solution for 10 to 40 rooms, with excellent hospitality features to better customer services and cost-effectiveness. Also, we offer perfect solutions for customer focused hotels with 100 to 400 rooms. Loaded with advanced features, voice mail system and prompt integration with HMS / PMS.